bt111 Privacy Policy

Privacy at a Glance

The cards below summarise the core principles of this Privacy Policy. They are provided for convenience only — the full legal text in each numbered section governs in all cases.

This Privacy Policy ("Policy") is published by bt111 ("we", "us", "our", "the Platform") and applies to all users ("you", "the Player") who access or use the bt111 website at bt111.bio and any associated services, features, and promotional content offered thereon. This Policy explains the types of personal data we collect, the purposes for which we use it, how we store and protect it, and the rights available to you in connection with your personal data.

By registering an account on bt111, or by continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not register an account or continue to use the Platform.

bt111 collects personal data from you in several ways and from several sources. The categories of personal data we collect include:

• Registration data: your full name, date of birth, mobile phone number registered in Bangladesh, and any username or display name you choose when you create your bt111 account.
• Identity verification (KYC) data: copies of government-issued identification documents (such as a National ID card or passport) and other documentation requested to verify your identity and age in accordance with anti-money-laundering obligations.
• Transaction data: records of all deposits, withdrawals, bonus claims, and wagering activity conducted through your bt111 account, including the amounts, timestamps, and payment method references (e.g. your bKash, Nagad, or Rocket account identifier).
• Device and technical data: your IP address, device type, operating system, browser type and version, screen resolution, and session duration. This data is collected automatically when you access the Platform and is used for security monitoring, fraud prevention, and service optimisation.
• Communications data: records of any written correspondence between you and the bt111 support team, including the content of support requests, complaint submissions, and responses issued by our team, for quality assurance and dispute resolution purposes.

We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data, except where a player voluntarily discloses health-related information in the context of a responsible gaming self-exclusion request, in which case such information is used solely to process that request.

bt111 uses the personal data collected about you for the following purposes:

• Account creation and management: to register your account, verify your identity, maintain your account balance and transaction history, and provide you with access to the full range of bt111 services.
• Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, and Rocket; to detect and prevent fraudulent transactions; and to comply with anti-money-laundering (AML) obligations.
• Customer support: to respond to your support enquiries, process complaints, resolve disputes, and maintain a record of communications for quality assurance purposes.
• Responsible gaming: to monitor gambling patterns, apply player-requested deposit limits and self-exclusion periods, identify players who may be exhibiting signs of problem gambling, and proactively offer responsible gaming resources.
• Security and fraud prevention: to verify that accounts are being used by their registered owner, to detect suspicious login activity, to investigate potential breaches of the Terms & Conditions, and to protect the Platform and its users from fraudulent activity.
• Service improvement: to analyse aggregated, anonymised usage data to understand how players interact with the Platform, identify areas for improvement, and develop new features and promotions that better serve the needs of our Bangladesh user base.

bt111 processes your personal data under the following legal bases:

• Contractual necessity: the majority of data processing on bt111 is necessary to perform the contract between you and bt111 — specifically, to provide you with a registered account, process your deposits and withdrawals, and deliver the gaming and betting services you have requested.
• Legal obligation: certain processing activities — including KYC identity verification, AML transaction monitoring, and retention of records for regulatory compliance purposes — are required by applicable law and are not optional.
• Legitimate interests: bt111 processes certain technical and behavioural data on the basis of legitimate interests — specifically, to protect the security and integrity of the Platform, prevent fraud, detect bonus abuse, and improve service quality. These legitimate interests are balanced against your privacy rights and do not override them.
• Consent: where bt111 sends you optional promotional communications (such as bonus offer notifications), we do so on the basis of your consent. You may withdraw this consent at any time by contacting us via the support email address on this site.

bt111 does not sell, rent, or transfer your personal data to third parties for their own marketing or commercial purposes. We share personal data only in the following limited and specific circumstances:

• Payment service providers: bt111 shares transaction references and account identifiers with bKash, Nagad, and Rocket solely to process deposit and withdrawal requests. These providers receive only the minimum data necessary to execute the transaction and are bound by their own privacy policies and applicable financial services regulations.
• Game content providers: bt111 uses licensed third-party game studios (including Evolution Gaming, Pragmatic Play, Spribe, and Ezugi) to provide certain game content. These providers may receive technical session data (such as a session token and game result data) necessary to run games within the Platform. They do not receive your full personal profile.
• Legal authorities: bt111 will disclose personal data to government bodies, law enforcement agencies, or regulatory authorities in Bangladesh or internationally when required to do so by applicable law, court order, or lawful regulatory demand. We will notify you of such disclosures where we are legally permitted to do so.
• Business transfers: in the event that bt111 undergoes a business restructuring, merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection commitments being maintained by the acquiring entity.

When you make a deposit or withdrawal on bt111 via bKash, Nagad, or Rocket, the transaction is processed directly by the relevant payment provider using their own secure infrastructure. bt111 does not store your full bKash, Nagad, or Rocket account credentials, PIN codes, or full account numbers on our servers. We retain only the transaction reference, the payment method type, and the partial account identifier (e.g. the last four digits of a registered mobile number) that is necessary to maintain an accurate transaction history and to process your withdrawal request to the correct destination account.

All financial data stored by bt111 is protected using 256-bit SSL encryption at rest and in transit. Access to financial records is restricted to authorised bt111 compliance and finance personnel on a strict need-to-know basis. bt111 conducts periodic internal reviews of its data access controls to ensure that financial data remains appropriately secured at all times.

bt111 uses cookies and similar tracking technologies to operate the Platform, remember your session preferences, and analyse Platform usage. The types of cookies we use are:

• Essential cookies: these are strictly necessary for the Platform to function correctly. They maintain your login session, remember your language preference, and ensure that security tokens are correctly applied. Essential cookies cannot be disabled without breaking core Platform functionality.
• Analytics cookies: these cookies collect anonymised information about how visitors use the Platform, including pages visited, time spent on each section, and navigation paths. This data is used in aggregate form only to improve the Platform. Analytics cookies are only deployed with your consent.
• Security cookies: these cookies support fraud detection and session integrity monitoring. They help bt111 identify unusual account activity, detect simultaneous logins from multiple devices, and flag sessions that exhibit patterns consistent with automated bot activity.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies will impair or prevent the functioning of the Platform. bt111 does not use third-party advertising cookies or cross-site tracking cookies for behavioural advertising purposes.

bt111 retains your personal data for as long as your account remains active and for a period after account closure as required by applicable law and regulatory obligations. Specifically: account registration data and KYC documentation are retained for a minimum of 5 years after account closure to satisfy anti-money-laundering record-keeping requirements; transaction records are retained for a minimum of 5 years after the date of each transaction; communications data (support ticket records) are retained for 2 years after the resolution of the relevant communication.

Once the applicable retention period has expired, bt111 will securely delete or anonymise your personal data so that it can no longer be linked to your identity. Where anonymisation is used rather than deletion, the anonymised data may be retained indefinitely for statistical and service improvement purposes, as it no longer constitutes personal data once fully anonymised.

bt111 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include: 256-bit SSL/TLS encryption for all data transmitted between your device and our servers; encrypted storage of sensitive account data at rest; access control systems that restrict database and server access to authorised personnel only; regular security testing and vulnerability assessments of the Platform's technical infrastructure; and staff training on data handling and security protocols.

As a player on bt111, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us using the support email address on this page.

• Right of access: you have the right to request a copy of the personal data bt111 holds about you, along with information about how it is being used. We will respond to access requests within 30 days of receipt.
• Right to rectification: if you believe that any personal data bt111 holds about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Please note that certain data fields (such as your registered name) can only be amended subject to successful re-verification of your identity.
• Right to erasure: you have the right to request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and there is no other legal basis for processing. Please note that this right is subject to bt111's legal obligation to retain certain records under applicable anti-money-laundering and regulatory requirements.
• Right to restriction of processing: you have the right to request that bt111 restricts the processing of your personal data in certain circumstances, for example while a correction request is being assessed or while a complaint is under review.
• Right to data portability: where bt111 processes your personal data by automated means on the basis of your consent or for the performance of a contract, you have the right to request a structured, commonly used, machine-readable copy of your personal data for transfer to another service provider.
• Right to withdraw consent: where bt111 processes your personal data on the basis of your consent (for example, for optional promotional communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

bt111 aims to respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your data rights. If you believe bt111 has not handled your personal data correctly, you have the right to raise a complaint with the relevant data protection authority.

bt111 is strictly an adults-only platform. Access to the Platform is prohibited for any person under the age of 21. bt111 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under the age of 21, we will delete that data immediately and close the associated account. Parents and guardians in Bangladesh who are concerned that a minor may have attempted to register on bt111 should contact us immediately via the support email address on this page so that we can take prompt action. We support parental control measures and encourage households with minors to use appropriate content filtering software.

The bt111 Platform may contain references to or integrations with third-party services, including licensed game studios (such as Evolution Gaming, Pragmatic Play, Spribe, and Ezugi) and payment providers (bKash, Nagad, and Rocket). These third parties operate under their own privacy policies and terms of service, which are independent of this Policy. bt111 is not responsible for the privacy practices of any third-party service provider. We recommend that you review the privacy policy of any third-party service you interact with in connection with your use of bt111.

bt111 reserves the right to update or revise this Privacy Policy at any time. Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — we will notify you by displaying a prominent notice on the Platform prior to the changes taking effect, and where possible by contacting you via your registered email address.

The most current version of this Privacy Policy is always the version published on this page. The "Last Updated" date at the top of this page indicates when the current version came into force. Your continued use of the Platform after any revision of this Policy constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you should cease using the Platform and may request account closure in accordance with the Terms & Conditions.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights described in Section 10, or want to raise a concern about how bt111 has handled your personal data, please contact the bt111 support team using the email address below. Please include your registered mobile number and a clear description of your request so that we can identify your account and respond promptly. bt111 aims to respond to all privacy-related enquiries within 48 hours Bangladesh Standard Time (BST, UTC+6).

For data deletion or portability requests, please state clearly in your email subject line: "Data Request — [Your Registered Mobile Number]". bt111 may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to an unauthorised third party.